Administration, Management, and User Self-Support

Using a full array of remote access technologies, we can work as system and network administrators from anywhere. Augury's support service capabilities include:

  • Systems administration and network management
  • Implementing on-line self-support resources
  • Interactive, moderated help forums
  • Remote acess support
  • Coordination of 3rd party services

We recommend maximizing user self-support, a proven, cost-effective strategy for developing skills, answering user's questions, addressing issues, and responding to assistance requests from employees who depend on the information systems in your enterprise to get their jobs done. A tailored web site created and maintained by Augury can provide your enterprise with low-cost support for the information systems that drive your business.

Talk to us about tailoring a solution for your business.